How to separate a key-control problem from a hardware-condition problem. Written for Burnaby, British Columbia.
Rekeying changes who can use old keys
When compatible hardware is in good condition, rekeying changes the pinning so the old keys no longer operate it. It can be useful after a move, lost keys, or a change in authorized users.
Replacement solves a different problem
Replacement is worth discussing when the lock is worn, damaged, incompatible, or no longer suits the door or access plan. A hardware assessment should come before a blanket recommendation.
How this applies in Burnaby
In Burnaby, the same request can look very different in a Metrotown condo, a Heights storefront, or an industrial unit near Big Bend, so the door and access context matter. Burnaby calls range from condo and apartment lockouts to business door hardware and vehicle keys. Start with the situation and we will identify the right service path.